Question 1

What is BunionEase?

Accepted Answer

BunionEase is an at-home bunion corrector that combines a structured aluminium toe splint with gentle electrical muscle stimulation (EMS), which we call AlignPulse. It's worn for around 15 minutes a day.

Question 2

Is this the official BunionEase website for the UK?

Accepted Answer

Yes. bunionease.co.uk is the official UK store for BunionEase. Orders are shipped to UK addresses and checkout is handled securely by Shopify.

Question 3

Should I buy the left, right or duo pack?

Accepted Answer

If you have a bunion on one foot, choose the left or right single pack. If both feet are affected, or you'd like the best value, choose the Both Feet Duo Pack, which also includes free shipping.

Question 4

What size do I need?

Accepted Answer

There's one adjustable size that fits most adult feet. Just choose the left, right or both-feet pack depending on which foot has the bunion.

Question 5

Does BunionEase fit my foot?

Accepted Answer

The adjustable straps and three-point fastening are designed to fit most adult foot sizes. Single packs are made specifically for either the left or right foot.

Question 6

What's in the box?

Accepted Answer

Each pack includes the BunionEase AlignPulse device (one per foot in the Duo), a wireless remote, a USB charging cable with UK plug, a free carry bag and the free Everyday Foot Comfort e-book.

Question 7

Is BunionEase a good gift?

Accepted Answer

Many people buy it for a mum or partner. Just check which foot has the bunion, or choose the Duo Pack if you're unsure or both feet are affected.

Question 8

How is BunionEase different from a toe spacer?

Accepted Answer

A gel toe spacer gives light support inside shoes. BunionEase is a firmer aluminium splint with built-in EMS, used at rest for about 15 minutes a day.

Question 9

How do I use it?

Accepted Answer

Sit or lie down, slip your big toe into the toe loop, fasten the midfoot and heel straps, then switch on AlignPulse and choose a low, comfortable level with the remote. Relax for about 15 minutes.

Question 10

How long should I use it each day?

Accepted Answer

About 15 minutes a day while sitting or lying down. Start on a low setting.

Question 11

Can I wear BunionEase in my shoes or overnight?

Accepted Answer

No. BunionEase is designed to be worn at rest, sitting or lying down, for around 15 minutes a day. It isn't made for walking in shoes or for wearing all night.

Question 12

How do I charge it?

Accepted Answer

Each device is rechargeable and comes with a UK plug charger. A full charge lasts several sessions.

Question 13

Will it get rid of my bunion?

Accepted Answer

BunionEase is a comfort and support device for home use. It is not a medical treatment and results vary from person to person. If you have severe pain, diabetes, poor circulation or a pacemaker, speak to your GP or podiatrist before use.

Question 14

Does it work for a bunionette (tailor's bunion)?

Accepted Answer

BunionEase is designed for the big toe joint. A bunionette sits at the base of the little toe, so it won't target that area. See our bunionette guide for other options.

Question 15

How do I keep it clean?

Accepted Answer

Switch it off and wipe the straps and splint with a slightly damp cloth, then let it air dry. Don't put the device in water.

Question 16

Who shouldn't use EMS?

Accepted Answer

Do not use the EMS function if you have a pacemaker or other implanted electronic device, are pregnant, have epilepsy, or have broken or irritated skin on the foot. If in doubt, ask your GP first.

Question 17

Can I use it if I have diabetes or poor circulation?

Accepted Answer

Please check with your GP or podiatrist first. Reduced feeling in the feet makes it harder to notice rubbing or pressure.

Question 18

Can I use it if I have arthritis in my toe?

Accepted Answer

Ask your GP or podiatrist first. If your toe is stiff or painful to move, don't force it into the splint.

Question 19

What should I do if it hurts?

Accepted Answer

Stop using it. A corrector should feel supportive, never painful. If pain, numbness or redness doesn't settle, speak to a pharmacist, GP or podiatrist.

Question 20

Do you deliver across the UK?

Accepted Answer

Yes, we deliver to UK addresses only, with tracked delivery.

Question 21

How long does UK delivery take?

Accepted Answer

Orders are dispatched with tracked delivery to UK addresses. You'll receive a tracking link by email once your order ships. Full details are on our Shipping page.

Question 22

How do I track my order?

Accepted Answer

You'll get a tracking link by email as soon as your order ships. Check your spam folder if it hasn't arrived.

Question 23

Is delivery free?

Accepted Answer

Delivery is free on the Both Feet Duo Pack. Single packs show the delivery cost at checkout before you pay.

Question 24

Is checkout secure?

Accepted Answer

Yes. Payment is processed by Shopify's secure, encrypted checkout. We never see or store your card details.

Question 25

How can I pay?

Accepted Answer

Checkout shows the payment options available for your order, such as major debit and credit cards, Apple Pay, Google Pay and PayPal.

Question 26

Do I need an account to order?

Accepted Answer

No. Just choose your pack, press Buy now and enter your delivery and payment details at secure checkout.

Question 27

Is there a money-back guarantee?

Accepted Answer

Yes. Every order is covered by our 90-day money-back guarantee. See our Returns page for how it works.

Question 28

How do I return my order?

Accepted Answer

Email us with your order number and we'll guide you through the return. Full steps are on our Returns page.

Question 29

How do I contact you?

Accepted Answer

Email support@bunionease.co.uk with your order number if you have one. We aim to reply within one working day.

BunionEase FAQ

Choosing your pack

Choose your pack

Using BunionEase

Safety

Delivery and tracking

Payment and checkout

Returns and guarantee

Ready to put your feet first?